Ask a question. Get the answer — with the source.
Most secure intranets still ship a keyword-search wiki. Communication Node is AI-native — the knowledge your people create becomes instantly findable and usable, with a reference to the original source every time.
Knowledge is scattered — and nobody can find it.
Answers live in documents nobody opens, chat threads nobody scrolls back through, and a wiki that was last updated two years ago. Keyword search returns a list of pages. It doesn't answer your question.
When experienced people leave, their knowledge goes with them. New colleagues ask the same questions over and over. Support teams re-explain the same policies. Every organisation has this problem — and most have accepted it as normal.
It doesn't have to be this way.
A knowledge base that answers back.
Communication Node goes beyond document storage. Ask a question in plain language and get an answer drawn from your own documents, wikis, and discussions — with a citation to the original source.
AI assistant with citations
Ask anything. Get an answer sourced from your organisation's own content — with a link to the original.
Semantic search
Understands intent, not just keywords. Finds what you mean, not just what you typed.
Auto-summaries & recommended articles
Actively surfaces relevant knowledge. Fights information loss before it happens.
WYSIWYG editor, templates & versioning
Creating and maintaining knowledge is as easy as writing a document. Full version history included.
Granular permissions & change notifications
Full control over who sees what and who is notified when content changes.
Conversations become verified knowledge
Everyday answers are captured and turned into reusable, validated knowledge base entries.
Result: Knowledge that surfaces itself — instead of being searched for and never found.
Most secure intranet platforms still ship a keyword-search wiki. Communication Node is AI-native — knowledge your people create becomes instantly findable.
Replaces a classic wiki.
| Communication Node | Classic wiki | |
|---|---|---|
| Search | Semantic + AI answers | Keyword only |
| Answer source | Citation from your own data | List of pages |
| Keeping content current | Auto-summaries & prompts | Manual, easily forgotten |
| Knowledge loss when people leave | Protected | High risk |
| Data location | Germany/EU, your control | Varies |
From associations to growing companies.
Member knowledge base
Associations and networks: everyday Q&A becomes a growing, verified knowledge base. The best answers are surfaced automatically, so collective expertise compounds over time rather than disappearing into chat history.
Internal support & onboarding (commercial)
New employees and support teams get answers from company policies, procedures, and past conversations — without asking the same questions over and over. Faster onboarding, fewer repeated queries, and institutional knowledge that stays when people move on.
About the AI Knowledge Base
How is this different from a normal wiki?
A classic wiki stores pages you search manually. The AI Knowledge Base answers questions in plain language using your own content — and shows you the exact source. Instead of typing keywords and scrolling results, you ask what you want to know.
Where does the AI run, and where is our data stored?
Everything runs inside your own Communication Node instance, hosted in Germany/EU. There is no third-party cloud storage involved. On-premise installation is also available for organisations that need full infrastructure control.
Does it use our data to train external AI models?
No. Your knowledge stays inside your instance. It is used only to answer questions within your organisation — it is never shared with, or used to train, any external model.
Your data never leaves your control.
- Hosted in Germany/EU — certified data centres
- GDPR-compliant by design
- No third-party cloud storage, encrypted databases, regular backups
- On-premise installation available
- Enterprise identity: Active Directory, Azure AD, SSO, SAML, OAuth 2.0, OpenID Connect and further directory services — scope on request
- Redundant servers and separate test and production environments
Built for organisations that are legally responsible for every byte they manage.